Slots / Sports
This Privacy Policy explains what personal information winph20 collects when you create an account, fund it via GCash, Maya or Bank Transfer, and use our sports and casino sections — and how we keep that information under your control. Availability of our services depends on local law and eligible regions in the Philippines.
When you register, we collect the details you enter directly — your name, contact information and the credentials you set for your account. When you fund your account through PESONet, Bank Transfer, GCash or Maya, our payment flow records the transaction reference and amount so your wallet balance stays accurate and auditable. We also collect device and session data — such as your browser type, IP address and the pages you visit within our platform — to keep the site functional and to detect unusual activity on your account. None of this session data is sold to third parties for advertising. We retain your account records for as long as your account remains active and for a period afterward as required by applicable law in your eligible region. You may contact our support team at any time to ask what records we hold against your account. The current state of your stored details is visible inside your account dashboard after you log in. Where our platform is made available, it is subject to local law and the conditions of eligible regions — we do not claim applicability in jurisdictions where access is not permitted.
Name, contact details and login credentials you provide when opening your account.
Transaction IDs from GCash, Maya, PESONet and Bank Transfer deposits — kept to reconcile your wallet balance.
Browser type, IP address and on-site navigation path, used solely for platform security and functionality.
Records are kept while your account is active and for the period required by applicable law after closure.
This policy covers information processed directly by winph20 when you use your account. It does not extend to third-party services you reach through our platform — including payment processors, game studios such as Habanero, Joker, Microgaming and PlayStar, or any external link. Those services operate under their own privacy terms, which we encourage you to read separately.
Login activity, session tokens and account-level preferences stored under your registered profile are covered by this policy.
Payment references from PESONet and Bank Transfer deposits are recorded in our system; the payment processor's own data practices are governed by their terms.
Browsing activity within our sports and casino sections — including which markets or game categories you open — is captured at the session level for security.
Game content from studios like Habanero or Microgaming, and wallet services like GCash and Maya, are outside this policy's scope once your data passes to them.
You have practical options over the data we hold. Reviewing what we store is straightforward — log into your account dashboard and check the profile and transaction sections, where your current registered details and payment history are displayed. If any detail is incorrect — a misspelled name, an outdated contact number — you can update it directly in the account settings fields or ask our support team to make the correction. For questions about what specific data we hold or how long it will be kept, our support channel is the right place to start. We aim to respond to data-related requests clearly and without unnecessary delay. If you want to request deletion of your account and associated records, note that some transaction data may need to be retained under applicable law even after an account is closed — our team will explain what that means for your specific case when you raise the request.
Log into your account and open the profile section to see the data currently held against your registration.
Update your name or contact information in account settings, or submit a correction request through our support channel.
Send your query through our support contact path — include your registered account email so we can locate your records quickly.
Contact support to start the process. Some transaction records may be retained under applicable law; our team will clarify what applies to your account.
If you have a question about how your data is handled, want to request a copy of what we hold, or need to report a concern, our support team is the right place to start. Use the contact path that works best for you.
Open the chat widget from any page inside your account to ask about data handling, account details or a specific transaction record.
Send a written query to our support address — include your registered account email so we can match the request to your records without delay.
Your current stored details and payment history are visible directly inside your dashboard after login — check there first before raising a query.
We apply security measures at the account level to keep your registered data and transaction records protected from unauthorised access. Cookies are used on our site to maintain your session state — so the sports markets or casino section you were browsing stays loaded when you navigate — and to support basic analytics that help us keep the platform functional. You can manage cookie preferences through your browser settings; doing so may affect how parts of the site behave. We do not share your personal data with unaffiliated third parties for marketing purposes. Policy questions or requests for changes to your account data are handled through our support team, whose contact paths are listed on this page.
Access to your account data is controlled by your login credentials. Report any suspicious login activity to support immediately through live chat or email.
Session cookies keep your account active while you browse sports markets and casino sections. Analytics cookies help us identify and fix platform issues.
We keep account and transaction records while your account is open and for the period required by applicable law in eligible regions afterward.
To request a correction, deletion or copy of your data, contact our support team directly. We handle each request according to applicable local law.
These are the questions we hear most often about how winph20 handles your personal information and what you can do about it.
We collect the name, contact details and login credentials you enter during registration. When you fund your account via GCash, Maya, PESONet or Bank Transfer, we also record the transaction reference and amount to keep your wallet balance accurate.
Yes. Log into your account and open the profile and transaction sections in your dashboard. Your current registered details and payment history are displayed there. For a full summary of what we hold, contact our support team with your registered email address.
Go to account settings and update the field directly if the option is available. If the field is locked, send a correction request through live chat or email support. Include your registered account email so our team can locate your record quickly.
We do not share your personal data with unaffiliated third parties for marketing. Payment processors like GCash and Maya receive only what is needed to complete a transaction. Game studios — Habanero, Joker, Microgaming and PlayStar — provide game content only and do not receive your account registration data.
Records are retained for the period required by applicable law in your eligible region after an account is closed. Some transaction data may need to be kept even after deletion is requested. Our support team will explain what applies to your specific account when you raise a closure or deletion request.
Contact support through live chat or email and ask to start the account closure process. We will review what data can be removed and what must be retained under local law, then confirm the outcome for your account in writing through the same contact channel.